Customereye

eSnipe

Software & Web Services • United Statesesnipe.com

Review data last updated .

Based on public reviews and response behavior.

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105 reviews over 237 days (about 13 per month). Busiest month: 21% of reviews. Languages: en 79%, unknown 20%, ro 1%.

Overall Score

61/100
−12.5 vs. last month4.86 ★ average rating · 105 reviews
61/100 from 105 reviews over 9 months, moderate confidence.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

61.1

Industry average 60.8

0.3 above average

Rating

4.86

Industry average 4.09

0.77 above average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1072of 2242 ranked in Software & Web Services
Top 48% · Upper Halfdown 273 from last month
#1 (best)#2242 (worst)
#1070Peer
#1071Peer
#1072This company
#1073Peer
#1074Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

76% of reviews positive, 21% negative

76%
positive
  • Positive76%
  • Neutral3%
  • Negative21%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 17% negative and 17% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Onboarding
Hidden
Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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