Radio Code

Software & Web Services • United Kingdomradiocodeford.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

+1.5 vs. last month4.40 ★ average rating · 619 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#283of 363

Top 78% · Bottom Tier

#1 (best)#363 (worst)

#281Peer

#282Peer

#283This company

#284Peer

#285Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral2%
Negative32%

Sentiment Balance

Covering November 2024 — 25 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 602 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

19.9%

Customer Support

14.4%

Onboarding

13.4%

Product Quality

12.2%

Pricing

9.6%

Most feedback concerns Response Speed.

The most common complaint theme is Pricing, making up 9.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100

55/100

signal score

•Built from a negative-review share of 32.1% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

81.7%

4★

3.1%

3★

1.5%

2★

0.8%

1★

12.9%

Based on 619 analyzed reviews. Sentiment is slipping: 78.7% of reviews in the last three months were positive, compared with 92.6% in the three months before that.

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