REVOLVE

Apparel & Fashion • United Statesrevolve.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

46/100

−11.8 vs. last month4.03 ★ average rating · 887 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#259of 330

Top 78% · Bottom Tier

#1 (best)#330 (worst)

#257Peer

#258Peer

#259This company

#260Peer

#261Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 31% negative

67%

positive

Positive67%
Neutral3%
Negative31%

Sentiment Balance

Covering July 2026 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 27% negative and 9% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 833 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.8%

Loyalty

15.8%

Product Quality

14.3%

Response Speed

14.2%

Customer Support

10.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 30.8% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

67.6%

4★

6.1%

3★

5.2%

2★

4.3%

1★

16.8%

Based on 887 analyzed reviews. Sentiment is slipping: 70.6% of reviews in the last three months were positive, compared with 78.3% in the three months before that.

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