Florida Vacation Homes

Flight & Hotel Booking • United Statesreunionvacationhomes.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

−6.4 vs. last month3.63 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#195of 225

Top 87% · Bottom Tier

#1 (best)#225 (worst)

#193Peer

#194Peer

#195This company

#196Peer

#197Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 31% negative

68%

positive

Positive68%
Neutral1%
Negative31%

Sentiment Balance

Covering October 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 571 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

19.0%

Loyalty

18.0%

Problem Resolution

13.0%

Customer Support

12.4%

Delivery Shipping

9.1%

Most feedback concerns Product Quality.

The most common complaint theme is Problem Resolution, making up 13.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 34.7% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

44.8%

4★

19.3%

3★

10.3%

2★

5.5%

1★

20.0%

Based on 600 analyzed reviews. Sentiment is slipping: 60.6% of reviews in the last three months were positive, compared with 69.0% in the three months before that.

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