Based on public reviews and response behavior.
100 reviews over 518 days (about 5.9 per month). Busiest month: 12% of reviews. Languages: en 99%, fr 1%.
General Retail & Marketplaces average: score 61.3, rating 4.17 stars, reply rate 35.7%, over 2,208 ranked companies · benchmark 3 Oct 2026
Score
66.8
Industry average 61.3
5.5 above average
Rating
4.75
Industry average 4.17
0.58 above average
Reply rate
—
Industry average 35.7%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,208 ranked companies in General Retail & Marketplaces (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 9% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 68 mentions with a sentiment score of 78.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
