Customereye

Onceit

General Retail & Marketplaces • United Stateswww.onceit.co.nz

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

244 reviews over 4,016 days (about 1.9 per month). Busiest month: 6% of reviews. Languages: en 100%, unknown 0%.

Overall Score

61/100
4.14 ★ average rating · 244 reviews
61/100 from 244 reviews over 35 months, moderate confidence.

General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026

Score

60.6

Industry average 64.6

4.0 below average

Rating

4.14

Industry average 4.29

0.15 below average

Reply rate

—

Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1434of 2402 ranked in General Retail & Marketplaces
Top 60% · Mid Pack
#1 (best)#2402 (worst)
#1432Peer
#1433Peer
#1434This company
#1435Peer
#1436Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 27% negative

73%
positive
  • Positive73%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Delivery Shipping
Hidden
Product Quality
Hidden
Pricing
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in General Retail & Marketplaces