Knack Bags

General Retail & Marketplaces • United Statesknackbags.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−38.1 vs. last month4.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#113of 359

Top 31% · Upper Half

#1 (best)#359 (worst)

#111Peer

#112Peer

#113This company

#114Peer

#115Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral2%
Negative10%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 587 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

23.6%

Loyalty

18.5%

Delivery Shipping

13.5%

Customer Support

12.5%

Response Speed

9.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 14.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

85.8%

4★

7.3%

3★

3.2%

2★

1.7%

1★

2.0%

Based on 600 analyzed reviews. Sentiment is slipping: 89.5% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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