Restoro

Software & Web Services • United Statesrestoro.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

4.45 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#284of 363

Top 78% · Bottom Tier

#1 (best)#363 (worst)

#282Peer

#283Peer

#284This company

#285Peer

#286Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 32% negative

65%

positive

Positive65%
Neutral3%
Negative32%

Sentiment Balance

Covering September 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Problem Resolution

26.3%

Customer Support

24.9%

Response Speed

11.4%

Product Quality

10.6%

Loyalty

9.4%

Most feedback concerns Problem Resolution.

The most common complaint theme is Communication, making up 6.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100

41/100

signal score

•Built from a negative-review share of 39.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

80.8%

4★

5.8%

3★

1.3%

2★

1.5%

1★

10.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 75.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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