Customereye

Reputation Defender

Professional Servicesreputationdefender.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 992 days (about 3.1 per month). Busiest month: 12% of reviews. Languages: en 98%, unknown 2%.

Overall Score

69/100
4.37 ★ average rating · 100 reviews
69/100 from 100 reviews over 14 months, moderate confidence.

Professional Services average: score 58.9, rating 4.24 stars, reply rate 43.6%, over 868 ranked companies · benchmark 16 Sept 2026

Score69.2vs 58.910.3Rating4.37vs 4.240.13Reply ratevs 43.6%

Competitive Performance Rank

Among ranked Professional Services companies

#216of 868 ranked in Professional Services
Top 25% · Top Tier
#1 (best)#868 (worst)
#214Peer
#215Peer
#216This company
#217Peer
#218Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering February 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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