Based on public reviews and response behavior.
200 reviews over 271 days (about 22 per month). Busiest month: 22% of reviews. Languages: en 100%.
Home & Living average: score 67.0, rating 4.46 stars, reply rate 45.0%, over 5,958 ranked companies · benchmark 17 Oct 2026
Score
61.9
Industry average 67.0
5.1 below average
Rating
3.66
Industry average 4.46
0.80 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 41% negative
Covering September 2026 — 44 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 41% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,958 ranked companies in Home & Living (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.145 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 32% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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