Customereye

Relieflylab

General Retail & Marketplaces • United Statesrelieflylab.com

Review data last updated .

Based on public reviews and response behavior.

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187 reviews over 1,075 days (about 5.3 per month). Busiest month: 16% of reviews. Languages: en 99%, da 1%.

Overall Score

42/100
3.11 ★ average rating · 187 reviews
42/100 from 187 reviews over 17 months, moderate confidence.

General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026

Score

42.1

Industry average 64.6

22.5 below average

Rating

3.11

Industry average 4.29

1.18 below average

Reply rate

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Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2243of 2402 ranked in General Retail & Marketplaces
Top 93% · Bottom Tierdown 44 from last month
#1 (best)#2402 (worst)
#2241Peer
#2242Peer
#2243This company
#2244Peer
#2245Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

46% of reviews positive, 52% negative

46%
positive
  • Positive46%
  • Neutral2%
  • Negative52%

Sentiment Balance

Covering March 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Loyalty
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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