Customereye

Reliant Energy

Energy & Utilitiesreliant.com

Review data last updated .

Based on public reviews and response behavior.

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99 reviews over 1,086 days (about 2.8 per month). Busiest month: 37% of reviews. Languages: en 96%, es 3%, unknown 1%.

Overall Score

66/100
+11.0 vs. last month2.76 ★ average rating · 99 reviews
66/100 from 99 reviews over 8 months, limited confidence.

Energy & Utilities average: score 62.9, rating 4.14 stars, reply rate 45.9%, over 631 ranked companies · benchmark 16 Sept 2026

Score66.0vs 62.93.1Rating2.76vs 4.141.38Reply ratevs 45.9%

Competitive Performance Rank

Among ranked Energy & Utilities companies

#310of 631 ranked in Energy & Utilities
Top 49% · Upper Half
#1 (best)#631 (worst)
#308Peer
#309Peer
#310This company
#311Peer
#312Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

58% of reviews positive, 41% negative

58%
positive
  • Positive58%
  • Neutral1%
  • Negative41%

Sentiment Balance

Covering September 2026 — 37 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 16% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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