Based on public reviews and response behavior.
100 reviews over 1,222 days (about 2.5 per month). Busiest month: 10% of reviews. Languages: en 100%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.2%, over 6,704 ranked companies · benchmark 25 Oct 2026
Score
55.2
Industry average 68.6
13.4 below average
Rating
4.34
Industry average 4.49
0.15 below average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,704 ranked companies in Home & Living (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.111 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.743). Review the worst months in the trend data to identify specific operational or product issues.
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