Based on public reviews and response behavior.
100 reviews over 3,012 days (about 1 per month). Busiest month: 81% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.2%, over 6,704 ranked companies · benchmark 25 Oct 2026
Score
55.1
Industry average 68.6
13.5 below average
Rating
4.30
Industry average 4.49
0.19 below average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering July 2018 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,704 ranked companies in Home & Living (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 55.1 sits in the bottom quarter of about 6,700 ranked Home & Living companies (25th percentile: 59, median: 70). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99