eDecks

Home & Living • United Kingdomwww.edecks.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

−0.9 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#369of 675

Top 55% · Mid Pack

#1 (best)#675 (worst)

#367Peer

#368Peer

#369This company

#370Peer

#371Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%

positive

Positive84%
Neutral1%
Negative15%

Sentiment Balance

Covering November 2024 — 31 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.7%

Product Quality

20.6%

Customer Support

15.6%

Response Speed

10.4%

Pricing

8.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 18.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

86.7%

4★

7.7%

3★

2.0%

2★

1.8%

1★

1.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.2% of reviews in the last three months were positive, compared with 96.5% in the three months before that.

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