Regent Street Clinic

Healthcare & Medical • United Kingdomregentstreetclinic.co.uk

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

56/100

4.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#279of 615

Top 45% · Upper Half

#1 (best)#615 (worst)

#277Peer

#278Peer

#279This company

#280Peer

#281Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering October 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.6%

Loyalty

19.0%

Product Quality

16.4%

Response Speed

13.7%

Pricing

8.3%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 2.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100

11/100

signal score

•Built from a negative-review share of 19.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

89.5%

4★

1.3%

3★

1.8%

2★

1.2%

1★

6.2%

Based on 600 analyzed reviews. Sentiment is improving: 60.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

Unlock full insights