Customereye

Ascenti

Healthcare & Medical • United Kingdomascenti.co.uk

Review data last updated .

Based on public reviews and response behavior.

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249 reviews over 2,463 days (about 3.1 per month). Busiest month: 43% of reviews. Languages: en 100%.

Overall Score

56/100
−14.0 vs. last month4.58 ★ average rating · 249 reviews
56/100 from 249 reviews over 4 months, moderate confidence.

Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,061 ranked companies · benchmark 22 Oct 2026

Score

55.6

Industry average 65.8

10.2 below average

Rating

4.58

Industry average 4.32

0.26 above average

Reply rate

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Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2352of 3061 ranked in Healthcare & Medical
Top 77% · Bottom Tierdown 199 from last month
#1 (best)#3061 (worst)
#2350Peer
#2351Peer
#2352This company
#2353Peer
#2354Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative16%

Sentiment Balance

Covering September 2026 — 49 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Customer Support
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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