Customereye

Medwyn Occupational Health

Healthcare & Medical • United Kingdommedwynoh.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

55/100
+36.1 vs. last month4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#302of 615
Top 49% · Upper Half
#1 (best)#615 (worst)
#300Peer
#301Peer
#302This company
#303Peer
#304Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering October 2022 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.8%
Response Speed
17.9%
Loyalty
12.9%
Product Quality
12.2%
Onboarding
11.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • •Built from a negative-review share of 21.3% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
89.0%
4★
5.3%
3★
1.3%
2★
1.0%
1★
3.3%

Based on 600 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 95.7% in the three months before that.

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