Customereye

Circle Medical

Healthcare & Medical • United Statescirclemedical.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
+17.3 vs. last month3.94 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#519of 615
Top 84% · Bottom Tier
#1 (best)#615 (worst)
#517Peer
#518Peer
#519This company
#520Peer
#521Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 31% negative

68%
positive
  • Positive68%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering October 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
18.6%
Product Quality
15.0%
Loyalty
12.5%
Onboarding
11.8%
Pricing
11.8%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 11.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100
53/100
signal score
  • Built from a negative-review share of 35.3% across this company's analyzed reviews.
  • 9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
70.5%
4
2.0%
3
1.0%
2
3.7%
1
22.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 71.4% of reviews in the last three months were positive, compared with 71.6% in the three months before that.

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