Based on public reviews and response behavior.
138 reviews over 364 days (about 12 per month). Busiest month: 15% of reviews. Languages: en 100%.
Flight & Hotel Booking average: score 68.9, rating 4.40 stars, reply rate 43.8%, over 1,672 ranked companies · benchmark 23 Oct 2026
Score
74.2
Industry average 68.9
5.3 above average
Rating
4.26
Industry average 4.40
0.14 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 138 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,672 ranked companies in Flight & Hotel Booking (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 103 mentions with a sentiment score of 83.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
