Customereye

Mercury Holidays

Flight & Hotel Bookingmercuryholidays.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 25 days (about 244 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

74/100
Short observation window (25 days)
−3.4 vs. last month4.88 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#73of 401
Top 18% · Top Tier
#1 (best)#401 (worst)
#71Peer
#72Peer
#73This company
#74Peer
#75Peer

10 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

88% of reviews positive, 10% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative10%

Sentiment Balance

Covering September 2026 — 85 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 11% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

Unlock full insights

Sign up free to view detailed data and analysis