Customereye

Radflek

Energy & Utilities • United Kingdomradflek.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,113 days (about 2.7 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 95%, unknown 3%, fr 2%.

Overall Score

55/100
Short observation window (1113 days)
+4.9 vs. last month4.53 ★ average rating · 100 reviews
55/100 from 100 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 51% of the reviews.

Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026

Score

54.9

Industry average 66.1

11.2 below average

Rating

4.53

Industry average 4.23

0.30 above average

Reply rate

—

Industry average 51.2%

not measured

Competitive Performance Rank

Among ranked Energy & Utilities companies

#386of 504 ranked in Energy & Utilities
Top 77% · Bottom Tierup 3 from last month
#1 (best)#504 (worst)
#384Peer
#385Peer
#386This company
#387Peer
#388Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative16%

Sentiment Balance

Covering February 2023 — 51 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Response Speed
Hidden
Delivery Shipping
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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