Customereye

Preply

Schools & Academic Education • United Statespreply.com

Review data last updated .

Based on public reviews and response behavior.

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1,582 reviews over 2,839 days (about 17 per month). Busiest month: 8% of reviews. Languages: en 88%, unknown 8%, es 2%.

Overall Score

59/100
+28.4 vs. last month3.51 ★ average rating · 1,582 reviews
59/100 from 1,582 reviews over 75 months, high confidence.

Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 22 Oct 2026

Score

58.6

Industry average 69.2

10.6 below average

Rating

3.51

Industry average 4.51

1.00 below average

Reply rate

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Industry average 38.0%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#1257of 1546 ranked in Schools & Academic Education
Top 81% · Bottom Tierup 107 from last month
#1 (best)#1546 (worst)
#1255Peer
#1256Peer
#1257This company
#1258Peer
#1259Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

65% of reviews positive, 35% negative

65%
positive
  • Positive65%
  • Neutral1%
  • Negative35%

Sentiment Balance

Covering August 2026 — 125 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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