MyTutor

Schools & Academic Education • United Kingdommytutor.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

+10.0 vs. last month4.53 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#37of 203

Top 18% · Top Tier

#1 (best)#203 (worst)

#35Peer

#36Peer

#37This company

#38Peer

#39Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 14% negative

86%

positive

Positive86%
Neutral1%
Negative14%

Sentiment Balance

Covering November 2024 — 18 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

24.5%

Product Quality

22.2%

Loyalty

16.4%

Onboarding

9.9%

Pricing

9.7%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 4.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 13.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

82.5%

4★

5.5%

3★

2.3%

2★

1.8%

1★

7.8%

Based on 600 analyzed reviews. Sentiment is slipping: 90.9% of reviews in the last three months were positive, compared with 95.9% in the three months before that.

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