Based on public reviews and response behavior.
100 reviews over 945 days (about 3.2 per month). Busiest month: 9% of reviews. Languages: en 93%, unknown 4%, es 2%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
66.9
Industry average 64.6
2.3 above average
Rating
3.51
Industry average 4.29
0.78 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 37% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Product Quality" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 76.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.51 stars is 0.8 below the General Retail & Marketplaces average of 4.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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