Poshmark

General Retail & Marketplaces • United Statesposhmark.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

−4.3 vs. last month1.81 ★ average rating · 850 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#312of 359

Top 87% · Bottom Tier

#1 (best)#359 (worst)

#310Peer

#311Peer

#312This company

#313Peer

#314Peer

Overall Customer Sentiment

Below Average

32% of reviews positive, 66% negative

32%

positive

Positive32%
Neutral2%
Negative66%

Sentiment Balance

Covering August 2026 — 137 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 39% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 850 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

16.8%

Delivery Shipping

14.8%

Customer Support

14.7%

Pricing

14.5%

Communication

10.9%

Most feedback concerns Loyalty.

The most common complaint theme is Loyalty, making up 16.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH76/100

76/100

signal score

•Built from a negative-review share of 65.9% across this company's analyzed reviews.
•33 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.8avg rating

5★

13.9%

4★

3.9%

3★

4.0%

2★

5.4%

1★

72.8%

Based on 850 analyzed reviews. Sentiment is improving: 69.1% of reviews in the last three months were positive, compared with 35.7% in the three months before that.

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