Portugal Getaways

Flight & Hotel Booking • Portugalportugalgetaways.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

−6.3 vs. last month4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#30of 225

Top 13% · Top Tier

#1 (best)#225 (worst)

#28Peer

#29Peer

#30This company

#31Peer

#32Peer

Overall Customer Sentiment

Category Leader

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering October 2024 — 59 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 12% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.1%

Product Quality

17.3%

Loyalty

12.0%

Onboarding

10.5%

Response Speed

10.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100

18/100

signal score

•Built from a negative-review share of 18.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

80.7%

4★

14.3%

3★

2.3%

2★

1.8%

1★

0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.8% of reviews in the last three months were positive, compared with 97.9% in the three months before that.

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