Poppoly

General Retail & Marketplaces • United Statespoppoly.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

31/100

−25.0 vs. last month2.17 ★ average rating · 507 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#347of 359

Top 97% · Bottom Tier

#1 (best)#359 (worst)

#345Peer

#346Peer

#347This company

#348Peer

#349Peer

Overall Customer Sentiment

Below Average

43% of reviews positive, 56% negative

43%

positive

Positive43%
Neutral1%
Negative56%

Sentiment Balance

Covering April 2018 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 504 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2018.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.0%

Loyalty

16.4%

Product Quality

15.2%

Pricing

13.1%

Customer Support

12.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 19.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH74/100

74/100

signal score

•Built from a negative-review share of 54.0% across this company's analyzed reviews.
•19 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.2avg rating

5★

18.9%

4★

12.2%

3★

1.0%

2★

2.2%

1★

65.7%

Based on 507 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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