Poppin Candy

Food & Beverage • United Kingdompoppin-candy.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

3.90 ★ average rating · 611 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#452of 551

Top 82% · Bottom Tier

#1 (best)#551 (worst)

#450Peer

#451Peer

#452This company

#453Peer

#454Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%

positive

Positive72%
Neutral2%
Negative27%

Sentiment Balance

Covering March 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.4%

Loyalty

13.2%

Product Quality

13.2%

Response Speed

13.1%

Customer Support

11.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 8.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 27.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

64.3%

4★

5.6%

3★

5.7%

2★

4.7%

1★

19.6%

Based on 611 analyzed reviews. Sentiment is holding steady: 40.0% of reviews in the last three months were positive, compared with 44.4% in the three months before that.

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