Customereye

PlayFaire

Entertainment & Events • United Kingdomplayfaire.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 909 days (about 3.4 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

62/100
−66.7 vs. last month4.64 ★ average rating · 100 reviews
62/100 from 100 reviews over 18 months, moderate confidence.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

62.3

Industry average 62.8

0.5 below average

Rating

4.64

Industry average 4.11

0.53 above average

Reply rate

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Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#590of 1109 ranked in Entertainment & Events
Top 53% · Mid Packdown 317 from last month
#1 (best)#1109 (worst)
#588Peer
#589Peer
#590This company
#591Peer
#592Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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