Customereye

Trackdays Limited

Entertainment & Events • United Kingdomtrackdays.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
+11.5 vs. last month4.39 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#32of 322
Top 10% · Top Tier
#1 (best)#322 (worst)
#30Peer
#31Peer
#32This company
#33Peer
#34Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
30.5%
Product Quality
13.5%
Response Speed
11.0%
Loyalty
10.8%
Communication
10.7%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 5.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100
43/100
signal score
  • Built from a negative-review share of 31.3% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
82.2%
4
2.2%
3
1.7%
2
0.5%
1
13.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 88.1% of reviews in the last three months were positive, compared with 90.2% in the three months before that.

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