Based on public reviews and response behavior.
200 reviews over 155 days (about 39 per month). Busiest month: 29% of reviews. Languages: en 100%.
Home & Living average: score 66.3, rating 4.45 stars, reply rate 47.4%, over 3,821 ranked companies · benchmark 8 Oct 2026
Score
84.1
Industry average 66.3
17.8 above average
Rating
4.18
Industry average 4.45
0.27 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering September 2026 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 12% negative and 4% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,821 ranked companies in Home & Living (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.213 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 84.1 places the company in the top quarter of about 3,700 ranked Home & Living companies (75th percentile: 76). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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