Based on public reviews and response behavior.
100 reviews over 29 days (about 105 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 71%, unknown 23%, fr 5%.
Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 23 Oct 2026
Score
64.0
Industry average 60.7
3.3 above average
Rating
3.65
Industry average 4.00
0.35 below average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 33% negative
Covering August 2026 — 41 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 37% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,114 ranked companies in Media & Content (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 92% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 18 mentions with a sentiment score of 76.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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