Placetochat

Media & Content • United Statesplacetochat.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

59/100

−40.0 vs. last month3.54 ★ average rating · 598 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#42of 172

Top 24% · Top Tier

#1 (best)#172 (worst)

#40Peer

#41Peer

#42This company

#43Peer

#44Peer

Overall Customer Sentiment

Category Leader

63% of reviews positive, 34% negative

63%

positive

Positive63%
Neutral3%
Negative34%

Sentiment Balance

Covering June 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 587 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.8%

Pricing

17.6%

Product Quality

12.8%

Communication

11.2%

Loyalty

7.6%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 17.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH65/100

65/100

signal score

•Built from a negative-review share of 50.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating

5★

43.8%

4★

16.1%

3★

12.9%

2★

4.3%

1★

22.9%

Based on 598 analyzed reviews. Sentiment is slipping: 62.5% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

Unlock full insights