Customereye

Pipestock

Construction & Industrial • United Kingdompipestock.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

68/100
+1.8 vs. last month4.99 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#38of 404
Top 9% · Top Tier
#1 (best)#404 (worst)
#36Peer
#37Peer
#38This company
#39Peer
#40Peer

Overall Customer Sentiment

Category Leader

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering November 2024 — 67 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 13% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.1%
Customer Support
17.3%
Response Speed
15.9%
Product Quality
14.9%
Onboarding
8.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.8%
4
1.0%
3
0.2%
2
0.0%
1
0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis