Turner's Pies by Post

Food & Dining • United Kingdompiesbypost.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

73/100

−16.3 vs. last month4.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#3of 71

Top 4% · Top Tier

#1 (best)#71 (worst)

#1Peer

#2Peer

#3This company

#4Peer

#5Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 8% negative

91%

positive

Positive91%
Neutral1%
Negative8%

Sentiment Balance

Covering December 2024 — 14 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

28.6%

Product Quality

25.9%

Loyalty

17.6%

Customer Support

8.5%

Onboarding

5.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW23/100

23/100

signal score

•Built from a negative-review share of 22.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

92.5%

4★

4.2%

3★

2.0%

2★

0.8%

1★

0.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.3% of reviews in the last three months were positive, compared with 98.1% in the three months before that.

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