Customereye

Physical Company

Sports & Fitness • United Kingdomphysicalcompany.co.uk

Review data last updated .

Based on public reviews and response behavior.

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201 reviews over 384 days (about 16 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

73/100
−5.5 vs. last month4.76 ★ average rating · 201 reviews
73/100 from 201 reviews over 13 months, moderate confidence.

Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.8%, over 1,092 ranked companies · benchmark 30 Oct 2026

Score

72.8

Industry average 64.0

8.8 above average

Rating

4.76

Industry average 4.34

0.42 above average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Sports & Fitness companies

#311of 1092 ranked in Sports & Fitness
Top 28% · Upper Halfup 90 from last month
#1 (best)#1092 (worst)
#309Peer
#310Peer
#311This company
#312Peer
#313Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering September 2026 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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