Based on public reviews and response behavior.
100 reviews over 8 days (about 381 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.
Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.7%, over 1,104 ranked companies · benchmark 2 Nov 2026
Score
72.8
Industry average 64.0
8.8 above average
Rating
4.78
Industry average 4.34
0.44 above average
Reply rate
—
Industry average 32.7%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering August 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,104 ranked companies in Sports & Fitness (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 84% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Loyalty" is the strongest recurring theme in the reviews: 52 mentions with a sentiment score of 80.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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