Based on public reviews and response behavior.
600 reviews over 434 days (about 42 per month). Busiest month: 12% of reviews.
Construction & Industrial average: score 66.0, rating 4.56 stars, reply rate 45.4%, over 1,919 ranked companies · benchmark 10 Oct 2026
Score
64.2
Industry average 66.0
1.8 below average
Rating
4.82
Industry average 4.56
0.26 above average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 23% negative
Covering November 2024 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,919 ranked companies in Construction & Industrial (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 348 mentions with a sentiment score of 76.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
