Customereye

Springhill Water Services

Construction & Industrial • United Kingdomprivatewatersupplies.org.uk

Review data last updated .

Based on public reviews and response behavior.

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388 days of reviews, with a sparse monthly review flow. Busiest month: 12% of reviews. Languages: en 92%, unknown 4%, fr 3%.

Overall Score

84/100
−3.3 vs. last month4.86 ★ average rating
84/100 from public reviews over 14 months, moderate confidence.

Construction & Industrial average: score 67.9, rating 4.50 stars, reply rate 46.7%, over 1,720 ranked companies · benchmark 5 Nov 2026

Score

83.8

Industry average 67.9

15.9 above average

Rating

4.86

Industry average 4.50

0.36 above average

Reply rate

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Industry average 46.7%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#235of 1720 ranked in Construction & Industrial
Top 14% · Top Tierdown 85 from last month
#1 (best)#1720 (worst)
#233Peer
#234Peer
#235This company
#236Peer
#237Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

86% of reviews positive, 14% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering August 2026, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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