Customereye

Peninsula AU

Professional Services • Australiapeninsulagrouplimited.com.au

Review data last updated .

Based on public reviews and response behavior.

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168 reviews over 105 days (about 49 per month). Busiest month: 36% of reviews. Languages: en 99%, unknown 1%.

Overall Score

78/100
Short observation window (105 days)
−12.7 vs. last month4.84 ★ average rating · 168 reviews
78/100 from 168 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026

Score

78.2

Industry average 66.0

12.2 above average

Rating

4.84

Industry average 4.35

0.49 above average

Reply rate

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Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#221of 1150 ranked in Professional Services
Top 19% · Top Tierdown 119 from last month
#1 (best)#1150 (worst)
#219Peer
#220Peer
#221This company
#222Peer
#223Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral2%
  • Negative8%

Sentiment Balance

Covering August 2026 — 25 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 16% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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