Customereye

Coolie Nation

Professional Services • United Statescoolienation.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

78/100
+2.0 vs. last month4.97 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#11of 517
Top 2% · Top Tier
#1 (best)#517 (worst)
#9Peer
#10Peer
#11This company
#12Peer
#13Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering July 2026 — 105 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 6% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.2%
Customer Support
17.5%
Response Speed
17.2%
Delivery Shipping
14.9%
Loyalty
11.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW6/100
6/100
signal score
  • Built from a negative-review share of 6.4% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.1%
4
1.4%
3
0.3%
2
0.1%
1
0.1%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 99.8% of reviews in the last three months were positive, compared with 99.7% in the three months before that.

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