Based on public reviews and response behavior.
600 reviews over 3,124 days (about 5.8 per month). Busiest month: 41% of reviews.
Automotive & Mobility average: score 64.6, rating 4.31 stars, reply rate 38.5%, over 3,022 ranked companies · benchmark 25 Oct 2026
Score
50.1
Industry average 64.6
14.5 below average
Rating
4.51
Industry average 4.31
0.20 above average
Reply rate
—
Industry average 38.5%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering June 2016 — 123 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 26% negative and 1% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,022 ranked companies in Automotive & Mobility (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.133 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.124). Review the worst months in the trend data to identify specific operational or product issues.
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