Customereye

Park Plus Airport Parking

Automotive & Mobilityparkplusairportparking.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

50/100
−7.4 vs. last month4.51 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#133of 265
Top 50% · Mid Pack
#1 (best)#265 (worst)
#131Peer
#132Peer
#133This company
#134Peer
#135Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering June 2016 — 123 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 26% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2016.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
20.7%
Customer Support
20.2%
Response Speed
19.0%
Product Quality
11.7%
Onboarding
7.6%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • •Built from a negative-review share of 30.0% across this company's analyzed reviews.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5★
72.8%
4★
14.8%
3★
6.8%
2★
1.5%
1★
4.0%

Based on 600 analyzed reviews. Sentiment is improving: 20.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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