Based on public reviews and response behavior.
200 reviews over 292 days (about 21 per month). Busiest month: 18% of reviews. Languages: en 100%.
Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,061 ranked companies · benchmark 22 Oct 2026
Score
57.8
Industry average 65.8
8.0 below average
Rating
4.59
Industry average 4.32
0.27 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering August 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,061 ranked companies in Healthcare & Medical (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 14% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 133 mentions with a sentiment score of 89.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
