Customereye

Doctorcall

Healthcare & Medical • United Kingdomdoctorcall.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,286 days (about 2.4 per month). Busiest month: 20% of reviews. Languages: en 100%.

Overall Score

58/100
4.68 ★ average rating · 100 reviews
58/100 from 100 reviews over 8 months, moderate confidence.

Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,061 ranked companies · benchmark 22 Oct 2026

Score

57.8

Industry average 65.8

8.0 below average

Rating

4.68

Industry average 4.32

0.36 above average

Reply rate

—

Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2205of 3061 ranked in Healthcare & Medical
Top 72% · Mid Pack
#1 (best)#3061 (worst)
#2203Peer
#2204Peer
#2205This company
#2206Peer
#2207Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering December 2023 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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