Customereye

Optum

Healthcare & Medicaloptum.com

Review data last updated .

Based on public reviews and response behavior.

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637 reviews over 912 days (about 21 per month). Busiest month: 16% of reviews. Languages: en 58%, us 42%.

Overall Score

39/100
+18.8 vs. last month1.76 ★ average rating · 637 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#1290of 1427
Top 90% · Bottom Tier
#1 (best)#1427 (worst)
#1288Peer
#1289Peer
#1290This company
#1291Peer
#1292Peer

145 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

20% of reviews positive, 78% negative

20%
positive
  • Positive20%
  • Neutral2%
  • Negative78%

Sentiment Balance

Covering August 2026 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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