Based on public reviews and response behavior.
338 reviews over 2,728 days (about 3.8 per month). Busiest month: 4% of reviews. Languages: pt 38%, unknown 37%, en 14%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,219 ranked companies · benchmark 3 Nov 2026
Score
38.3
Industry average 66.2
27.9 below average
Rating
3.74
Industry average 4.37
0.63 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 67% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Reviews are mostly in Portuguese
Share of theme mentions
Themes from the 338 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,219 ranked companies in Healthcare & Medical (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.351 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 38.3 sits in the bottom quarter of about 2,300 ranked Healthcare & Medical companies (25th percentile: 57, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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