Based on public reviews and response behavior.
2,000 reviews over 229 days (about 266 per month). Busiest month: 40% of reviews. Languages: en 87%, es 7%, unknown 2%.
Printing & Signage average: score 68.3, rating 4.62 stars, reply rate 38.9%, over 894 ranked companies · benchmark 30 Oct 2026
Score
65.3
Industry average 68.3
3.0 below average
Rating
3.92
Industry average 4.62
0.70 below average
Reply rate
—
Industry average 38.9%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 34% negative
Covering July 2026 — 55 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.
Share of theme mentions
Themes from the 2,000 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 894 ranked companies in Printing & Signage (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.141 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 28% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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