Based on public reviews and response behavior.
600 reviews over 744 days (about 25 per month). Busiest month: 12% of reviews.
Printing & Signage average: score 66.5, rating 4.64 stars, reply rate 38.6%, over 884 ranked companies · benchmark 10 Oct 2026
Score
47.5
Industry average 66.5
19.0 below average
Rating
4.26
Industry average 4.64
0.38 below average
Reply rate
—
Industry average 38.6%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 26% negative
Covering November 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 884 ranked companies in Printing & Signage (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.222 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.125). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
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