Printing & Signage • MAHWAH, NEW JERSEYthermalpaperdirect.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 522 days (about 5.8 per month). Busiest month: 11% of reviews. Languages: en 82%, unknown 17%, it 1%.
Printing & Signage average: score 66.5, rating 4.64 stars, reply rate 38.6%, over 884 ranked companies · benchmark 10 Oct 2026
Score
51.2
Industry average 66.5
15.3 below average
Rating
4.84
Industry average 4.64
0.20 above average
Reply rate
—
Industry average 38.6%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 23% negative
Covering April 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 884 ranked companies in Printing & Signage (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 51.2 sits in the bottom quarter of about 900 ranked Printing & Signage companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 4% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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