Based on public reviews and response behavior.
600 reviews over 162 days (about 113 per month). Busiest month: 35% of reviews.
Printing & Signage average: score 66.0, rating 4.63 stars, reply rate 37.9%, over 829 ranked companies · benchmark 8 Oct 2026
Score
61.9
Industry average 66.0
4.1 below average
Rating
4.81
Industry average 4.63
0.18 above average
Reply rate
—
Industry average 37.9%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering November 2024 — 155 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 23% negative and 1% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 829 ranked companies in Printing & Signage (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.192 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 2% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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