Customereye

Cartridgeink

Printing & Signagecartridgeink.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

62/100
−10.5 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#87of 232
Top 38% · Upper Half
#1 (best)#232 (worst)
#85Peer
#86Peer
#87This company
#88Peer
#89Peer

Overall Customer Sentiment

Above Average

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering November 2024 — 155 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 23% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.3%
Response Speed
19.2%
Customer Support
12.3%
Product Quality
11.4%
Pricing
10.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM49/100
49/100
signal score
  • •Built from a negative-review share of 46.7% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
90.0%
4★
6.3%
3★
1.0%
2★
0.3%
1★
2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.2% of reviews in the last three months were positive, compared with 95.9% in the three months before that.

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